Hong Kong local handicrafts and boutiques
Hongkong Post local delivery SF Express self-pickup service (pay on delivery)
Print On Demand Collection
Standard and Express Shipping
The "Standard Shipping" service will be delivered by the postal service of the destination country. If the destination is outside the United States, you may be required to sign for the package when it is picked up. Therefore, please ensure that the delivery address is available for pickup during business hours.
"Express Delivery" service will be delivered by different courier companies according to the destination. Shipping costs may vary depending on the destination and the size of the package. Shipping costs and courier companies will be clearly displayed at checkout.
Do you ship anywhere in the world?Yes, we ship to every corner of the world!
How long does it take for my order to ship?Orders take 1-6 working days to ship. During the end of the year, continuous holidays and peak seasons, due to the large volume of shipments and the time required for quality inspection, the delivery time may take a long time. Shipping times may be delayed. We apologize for any inconvenience.
Also, although we are doing our best to avoid this, we will notify you as soon as possible if an item you ordered is not in stock.
At checkout, you may be told that the estimated delivery time is too long. This may be due to the fact that certain products are currently out of stock or low in stock and are being restocked.
If you have any questions about delivery times, please contact our customer service team.
When will standard shipping arrive after shipping?The estimated delivery time shown on the checkout page includes order making and shipping times. The above delivery times are indicative only and may vary by country. After confirming the order, we will deliver the goods to your home as soon as possible. The delivery time is roughly:
Orders within the US:
6-12 working days
Orders outside the US:
5-23 working days
The delivery time of standard delivery depends on the customs clearance time of the goods, the delivery procedures of the courier company, traffic conditions and weather conditions, all of which affect the length of delivery time. Therefore, if you wish to receive your order within the specified time period, we recommend that you use express delivery. The above is the estimated delivery time provided by the postal company, and does not include the customs clearance time of various places. In some cases, your country's customs may require you to provide additional documentation for customs clearance purposes, which may also cause further delays in delivery.
What is the delivery time for express delivery?Express Shipping orders in most countries generally arrive within three to five business days from the date of dispatch. In some cases, delivery times may be longer. Therefore, please refer to the estimated delivery time shown on the order tracking page for Express Shipping. You can find the link (URL) of this tracking page in the email automatically sent by the system after the order is shipped.
How can I check the status of my order?Log in to your account (your order account) and click on "Track Order". In some cases, the carrier's tracking data may not appear until 1-2 business days after the order is shipped.
Will the item be delivered directly to my mailing address, or will it be delivered to the post office and I have to pick it up in person?Your product will come straight to your door. Rarely, in certain cities/regions/countries, home delivery service will not be available.
When will you ship my order?We process orders using standard shipping within 3 business days.
Please reserve extra time let's deal with the Orders during public holidays and peak hours . Customs and postal services may also require additional time for processing/delivery during peak season or before major holidays such as Valentine's Day. For details of public holidays in your destination country, please refer to your local government website. Also, please be aware that pending payments may also delay your order.
I have selected "Standard Shipping" when placing my order. Why do I still have to pay for shipping on my order?For the time being, we will only be waiving the "Standard Freight" shipping fee for orders over $35 (after deducting discounts). Please note that the shipping fee charged will not be refunded.
Import duties and duties
Some countries outside the United States may impose import taxes, duties, and related customs fees that are not included in your payment to us. The amount of these charges (if applicable) is charged and determined by the customs office of the country of destination. For further details on fees, please contact your local customs office directly.