退貨條款及細則 Delivery FAQ
How long will it take for the item to arrive?
It will take 14-21 days delivery but there will be a significant delay with international shipments due to COVID.
Once the package leave the US, USPS will not provide any tracking number. I won't be responsible for late or missing package.
Please assume for all risks of international shipping.
Do you ship internationally?
All products are designed by Hong Kong Brand "PlanetCraft HK" and "Plump Planet" and ship internationally from factory all around the world. Thanks for your patience.
Will I be charged customs for my order?
Yes, additional customs and tax fees can occur on international orders and I will not be responsible for it.
Since the policy is different at each country, please check with your local customs office directly to see if they apply duties & taxes to your purchases.
RETURNS & REFUNDS
Can I cancel my order?
Once your order has been received, we cannot guarantee any changes to your order.
What is your exchange policy?
At this moment, we don't offer exchange.
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